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Frequently asked questions

Quick answers to the things customers ask us most.

How do I track my order?

Once your order ships you will get an email with a tracking link. You can also check its status any time from your account.

Can I change or cancel my order?

Contact us as soon as you can with your order number. If your order has not shipped yet we will gladly update or cancel it for you.

How long does delivery take?

Orders are packed within 1 to 2 business days. Once shipped, delivery usually takes 3 to 6 business days depending on your location.

Do you offer free shipping?

Free shipping applies to qualifying orders. Your available shipping options and costs are shown at checkout before you pay.

What is your return policy?

You can return unworn items with their tags within 30 days of delivery for a refund or exchange.

How do I start a return or exchange?

Send us a message with your order number and the item you would like to return. We will reply with simple step by step instructions.

Which payment methods do you accept?

You will see every available payment option at checkout, including major cards and other methods supported in your region.

Is my payment information secure?

Yes. Checkout is encrypted and your full card details are never stored on our store.

How do I choose the right size?

Open the Size Guide on any product page for measurements. Our oversized styles fit roomy, so size down if you prefer a closer fit.

How should I care for my order?

Machine wash cold with similar colors, turn garments inside out, tumble dry low and avoid bleach to keep them looking their best.

Send us a message and a real person will get back to you.

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